Work with TWard Consulting LLC to adjust your workflow while meeting compliance and boosting staff morale
” I take pride in maintaining long lasting trusting professional partnerships”
We live in a fast paced world with limited healthcare staff. Everyone seems to want more for less. Meaning more time and less money. Healthcare is a field where cutting corners will catch up with you on the back end in areas such as patient satisfaction scores and ultimately profit. Even as technology evolves, placing “patients first” and having “patience with the patient” must be the aim of the health care facilities. These practices may ensure quality patient-provider engagement, high levels of patient satisfaction and staff retention.
Tonika Ward uses her 20+ years of healthcare experience and her vast array of knowledge to
- Help medical facilities improve patient satisfaction
- Simplify processes and service flow
- Reduce employee burnout and turnover
- Retain staff long-term
- Increase revenue
- Improve facility reputation within a community
About Tonika
Tonika has always had a passion for work in the healthcare field and knew she wanted to make a difference in the lives of others. That passion for care has led her to fill varying healthcare positions across many departments. Tonika utilizes this wide array of experience to give firsthand knowledge on necessary workflows in multiple departments. She aims to make a positive difference in every department of healthcare by putting patients first.
Tonika is a Licensed Practical nurse and has her Master’s in Management with a concentration in Healthcare Administration. She has received a certification from Harvard University in Leading in a Remote Environment, is a Nationally Certified Dementia Practitioner, and received a Certificate from the University of South Florida in Diversity, Equity and Inclusion in the workplace. During the pandemic, she received a Covid-19 Tracing certification from Johns Hopkins University.
Testimonial
” Your wealth of healthcare knowledge is appreciated. I look forward to continuing our collaboration” Juanquetta Howell, FNP-C, Family Nurse Practitioner
Ready to Take Your Organization to the Next Level
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